Do your employees Give Great Phone? Would they know if they did or didn’t? What I see most often in small business is that we rush to hire and then fail to follow up with their training.
I read an article by Tarah Marie Carr the other day and in it she talked about relationships and how important it is to be a Thermostat and not a Thermometer. Since then I have
Get Connected- Communicate often and connect with your team. Connect with a team member for brief chats and focused discussions regularly, not just when you need something. Find a way to relate to the things
If you originally learned how to delegate tasks to employees like I did, in the “old School” style, you walked through your business very rapidly barking out orders as you went along. John do this,
I deal with clients from coast to coast and border to border and together we have developed a marketing plan and have it implemented. We know what our car budget is for every year, quarter,
Price, Value, Perception Price is what you pay, Value is how you feel about the transaction and Perception is how the customer processes your company before they experience the price & value. Recently, I had
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