CHRIS IS CELEBRATING 11 + YEARS OF AUTO REPAIR SHOP COACHING!

Rev Up Your Business Growth and Success with AutoFix Auto Shop Coaching

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Is your auto repair shop facing challenges that feel insurmountable? Are you wondering if you’re the only one struggling with these issues? The truth is, every shop faces hurdles—but the good news is that there’s a way forward, and AutoFix Auto Shop Coaching is here to guide you.

With experience helping over 500 shops nationwide, our team understands the challenges and opportunities that come with running an auto repair shop. We combine hands-on industry expertise with a commitment to sustainable growth, helping shop owners like you break out of the “fishbowl” and drive real, lasting success.

To help you see what’s possible, here’s a look at how we’ve helped our clients improve their auto repair shops.
Two men, one in a brown work jacket and the other in a suit, stand inside a green circle border. They are looking at and discussing something on a tablet.

BY THE NUMBERS: Driving Success for Auto Repair Shops Coast to Coast

When it comes to growing your shop, incremental changes can make a significant impact. By working with AutoFix, many shops have achieved substantial improvements in key performance metrics. To showcase the power of our coaching, we’ve compiled data from shops across the U.S.

As you look at the data, you’ll see how incremental changes make a big impact. And hopefully, you’ll also see what we mean when we say improvements are possible in every market coast to coast.

A QUICK NOTE ABOUT OUR METRICS

Before diving into the data, it’s important to know what the key performance indicators mean. Before you move forward, explore all the following business success vocab we’ll use in this auto repair shop performance overview.
Now that you know the data categories, let’s look at the facts and figures.

Our Client Results

Our tailored strategies help auto shop owners tackle challenges unique to their businesses. When clients approach us, we start by asking two essential questions:

A person is sitting and working on a laptop, looking thoughtful. Surrounding the person are text bubbles: one asks, "Is the shop profitable in all the right areas?" and the other asks, "Does everyone in the shop follow good processes and procedures?.

Using these insights, we create a customized plan to address each client’s needs, helping their businesses perform at their best. Below, you’ll see the impact of our approach on key metrics across four shops nationwide:

Categories
East Coast
4 Months
Mid West
6 Months
South West
22 Months
West Coast
6 Months
Average
ROI
7.5x
3.6x
20x
6x
9.3x
Gross Profit
15.20%
10%
10.10%
11.80%
Net Profit
19.00%
9.10%
9%
6.30%
10.85%
Parts Gross Profit
15.30%
6.50%
Flat
5%
8.90%
Labor Gross Profit
11%
18%
9%
12.02%
12.50%
Technician Productivity
9%
19.20%
24%
5.80%
14.50%
Car Count Increase
Flat
Flat
14 per week
Flat
ELR Increase
15
$18.94
$31.07
Flat
$21.67
Net Profit $ per week
2196
3459
6945
2583
$3795.75
Weekly Revenue
7065
25521
Flat
$16,293
ARO Increase
$51.00
$183
$290
$51
$143.75

These metrics reflect the real improvements possible when shops partner with AutoFix. No matter where you are, there’s a clear path forward with the right guidance and strategy.

By partnering with AutoFix, your shop could experience:

Every shop is unique, but your challenges are not. Keep that in mind as you consider the possibilities with AutoFix Auto Shop Coaching.

Our West Coast shop is in Northern California. They came to us for help boosting their profits because they lost up to $500 weekly. Upon looking at their business, we found that their car count numbers were in the target range, but they needed little tweaks here and there.

Over several months, we helped them improve their tech productivity by 6%, gross profits by 10%, and net profits by 6%. Although we didn’t make big sweeping changes, this shop went from losing money to a net weekly profit increase of $2,600. Their ROI ended up being 6x.

Our Southwest shop sits in Albuquerque, New Mexico. When we first learned about their shop, we found that they had good processes and techs ready to take on more work. We gradually made changes over several years, resulting in a 24% boost in tech productivity.

With the techs working at their best, the shop saw a 9% increase in labor gross profits. The service advisors put their all into creating better estimates, improving their closing ratio, and boosting customer loyalty for an ARO increase of $290 per ticket. A $25,000 weekly revenue increase followed, resulting in $7,000 more weekly net profit. Their ROI is a stunning 20x.

Our Mid-West shop is located in South Texas and had a healthy car count from the beginning. What they needed to do was add digital vehicle inspections to their workflows and improve their other processes. As a result of those changes, they saw a 19% increase in tech productivity and an ARO boost of $183 per ticket.

After several months of coaching, their parts gross profit increased by 7%, and labor gross profits jumped by 18%. All that added up to a weekly revenue increase of $7,100. Net profits per week improved as well, to the tune of about $3,500. Their ROI landed at 4x.

Our East Coast shop is in the Maine/Connecticut area. We instantly noticed their car count could improve but decided to get all the other areas sorted first. So, we worked on enhancing parts’ gross profits by 15%, labor gross profits by 11%, and tech productivity by 9%.

Within several months, they saw a $2,200 net profit increase weekly. Their ARO jumped by $51, too, setting the stage for excellent results when they turn up the marketing for higher car counts. Their ROI was nearly 8x.

THE POWER OF KNOWLEDGE AND COLLABORATION

At AutoFix, we believe that knowledge and collaboration drive true success. We take the time to understand your business, recognize your specific challenges, and partner with you to develop a strategy that aligns with your goals. Whether you’re looking to increase your average repair order, improve productivity, or drive profitability, our team is here to guide you to the next level.

Your trusted coach, Chris Cotton, brings hands-on expertise and a passion for the auto repair industry, helping you build a sustainable, profitable business. At AutoFix, we’re more than coaches—we’re partners committed to your success.

Ready to see real growth in your auto repair shop?

Schedule a Call with AutoFix Auto Shop Coaching today and discover how our tailored coaching solutions can help you achieve operational excellence, profitability, and long-term success.

© 2025 Autofix auto shop coaching

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